|Below are many help topics. If you have a
general website question, please read below, as we have
done our best to address the most common issues. We
take pride in offering personal and fast customer
Watch the welcome video from Frank Jr.
free to email and call.
Searching for Products
Selecting Products (Updated Aug. 20, 2022)
Understanding Packs and tiered (discount) pricing (New! Aug. 2022)
Quantity Discounts (Important, updated Aug. 2022)
Shopping Cart and Paying for an Order (Updated Aug. 12, 2022)
Shipping, Insurance and Delivery
Net Payment Terms
Updating Account Information
Sales & Promotions
Returns and Replacements
Privacy and Security
Terms and Conditions
This video reviews
three ways to search for products.
Some of our products
have hundreds of variations. This video walks you through how to
select the exact product variation you want.
The "pack" size tells you how many units are in each pack. (e.g. a 25 pack has 25 units).
You can change "quantity" to order multiple packs (a quantity of four x 25 packs = 100 units).
Tiered pricing: the more you buy, the larger your discount!
Watch the next video for more detail about Quantity Discounts.
Learn how to get
greater discounts when moving to the next pricing tier.
All orders must be paid for in advance, unless you have Net Terms with Chewbarka.
customers, you can use a Credit Card to pay for your
Other payment options: (Please email us for approval)
We have used our
shipping volume to negotiate great rates and we are passing
these directly to our customers.
USPS delivery is currently taking longer than usual due to Covid-19. We suggest using UPS for time sensitive deliveries.
If you are shipping to a US Post Office (P.O.) box, you must ship via USPS, as UPS can not deliver to a P.O. box.
For UPS, the options are:
The system will automatically allow you to select any of these options upon checkout.
If a shipping option is missing, it is because the
system automatically recognizes the slower service (e.g. 1st
Class) would cost more, so it only includes
the less expensive and faster service (e.g. Priority Mail).
If you would like another shipping option not listed, please please email us.
We build custom tooling
to create products specifically for an account. ONLY that
account can see and order those custom products.
Once you log into your account, you will immediately see if you have been given Net Terms (Net 15 or Net 30, and a credit limit). If you wish to have Net Terms or if you have a questions about yours, please email us.
If you feel you are making significant
purchases with us, please email us to request an account with a discount.
At the top of every page on Chewbarka.com, the far right menu will be "Sales". There you can find discounted items.
Viewing Orders help: Coming
Updating account information help: Coming soon!